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What is service-level agreement (SLA)? - Definition from ...
Find out the definition of service-level agreement, and learn about SLA metrics and requirements generally specified in these contracts, and SLA management.

Service-level agreement - Wikipedia
A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and a client . Particular aspects of the service ...

Service Level Agreement Template (SLA)
SLA Template provide a free general purpose Service Level Agreement or SLA template that you can use in a variety of situations. The Service Level Agreement template ...

What is a Service Level Agreement? - Palo Alto Networks
A service level agreement (SLA) is a contract between a service provider and the end user that defines the level of service expected from the service provider.

Service Level Agreement and SLA Guide
The Service Level Agreement and SLA Guide - The SLA Toolkit is designed to make creation of an agreement far more straight forward

Articles on Establishing Service Level Agreements
Articles on how to establish service level agreements and avoid misunderstandings.

Service Level Agreements - UC Santa Cruz
The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you. We commit to: Document and publish the technology services that ITS ...

Service Level Agreements - Home | Microsoft Azure
Home page for Microsoft Azure service level agreements

Service Level Management: Best Practices White Paper - Cisco
This document describes service-level management and service-level agreements (SLAs) for high-availability networks. It includes critical success factors for service ...

 

           

 

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