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What is service-level agreement (SLA)? - Definition from ...
Find out the definition of service-level agreement, and learn about SLA metrics and requirements generally specified in these contracts, and SLA management.

Service-level agreement - Wikipedia
Service level agreements can contain numerous service performance metrics with corresponding service level objectives. A common case in IT service ...

Service Level Agreement Template (SLA)
SLA Template provide a free general purpose Service Level Agreement or SLA template that you can use in a variety of situations.

Service Level Management: Best Practices White Paper - Cisco
This document describes service-level management and service-level agreements (SLAs) ... Service Level Management: Best Practices White Paper. Translations. Print.

Service Level Agreement and SLA Guide
The Service Level Agreement and SLA Guide - The SLA Toolkit is designed to make creation of an agreement far more straight forward

What is a Service Level Agreement? | Palo Alto Networks
WHAT IS A SERVICE LEVEL AGREEMENT? A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that ...

Service Level Agreements - Information Technology Services
The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you. We commit to: Document and publish the technology services that ITS ...

Sprint Business - Service Level Agreements
Service Level Agreements. When transporting data that is mission critical to your E-business, you need a network you can depend on. The ...

SLA Definitions and Solutions | CIO
Service Level Agreements. NEWSLETTERS. Outsourcing & Staffing. Why Do I Need SLAs. An SLA pulls together information on all of the contracted services and their ...

 

           

 

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